Salon Appointment Policies
Dellaria Salons recognizes life’s sudden emergencies that require the cancellation or rescheduling of appointments from time to time. Conversely, no-shows, tardiness, and cancellations with less than 24-hour notice for service appointments impact stylists and deprive other guests of an optimal opportunity for service.
Please be informed of Dellaria Salons’ Appointment Policy:
No-Show
Clients who “no-show” for their prescheduled appointments are subject to charges of 50% to 100% of their prescheduled service amount. Fees will be charged to client’s credit card on file.
Cancellations
Clients canceling appointments with less than 24-hour notice are subject to late cancellation fees of 50% to 100% of their prescheduled service amount. Fees will be charged to client’s credit card on file.
Tardiness
We may not be able to accommodate clients who are more than 10 minutes late for their appointment, and a late cancellation fee may apply. We will do our very best to reschedule the service to another convenient time. Clients who are habitually late for their scheduled appointments will no longer be able to schedule appointments in advance but may receive services on a “walk-in” basis during operational hours.
Your understanding and consideration are greatly appreciated!