Walk into your next color appointment feeling informed, confident, and ready for your best hair yet. This free guide shares the insider knowledge our colorists have perfected over nearly six decades behind the chair.
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Our colorists think about these things every single appointment. Once you understand them too, the results are always better.
What you call "caramel" might be what your colorist calls "toffee." Learn how to show exactly what you want so there are zero surprises.
This one concept is the difference between loving your color and feeling like something is "off." Includes the quick vein test to find your undertone.
Ring lights, filters, and color correction make social media hair look different from reality. Here's how to set goals that actually translate.
That dark-to-platinum transformation took 3-4 appointments, not one. Learn realistic timelines so you can plan (and budget) accordingly.
What you do in the first 48 hours determines how long your color lasts. Get the complete Color Care Checklist inside.
You're not paying for "just a color." You're paying for education, consultation, premium products, and the expertise to handle anything.
Portfolio consistency, consultation quality, honest communication, and continuing education. The signs that you've found "the one."
Most hair color disappointments aren’t about skill. They’re about communication. Here’s a real scenario from the guide:
“A client sits down and says, ‘I want a warm honey blonde.’ The colorist pictures one shade. The client pictures something completely different. An hour later, the client is disappointed, and the colorist is confused — because technically, they delivered exactly what was asked for.”
— From Chapter 1 of The Color Confidence Guide
Your color appointment is an investment. This printable checklist makes sure you protect it. From the first 48 hours to your next appointment, every step is covered.
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Founded by legendary stylist John Dellaria, every stylist is trained in our proprietary Pyrametrics® precision cutting system — a revolutionary approach that creates fuller, more manageable hair. From our flagship Newbury Street salon to convenient neighborhood locations across Massachusetts, we bring the same commitment to excellence to every guest.
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Cancellations made less than 24 hours before the scheduled appointment time may be charged a minimum of 50% of the services booked.
No shows may be charged 100% of the services booked & may also be asked to pre-pay for future services.
Redo’s: If you are unhappy with your color or service you must let us know within 7 days & schedule the correction no more than 2 weeks after the original date of service.
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and rich shine. Typical Timeframe: 2 Hours
refine blondes and brunettes. Typical Timeframe: 1-1.5 Hours
Typical Timeframe: 2.5 – 3 Hours
Typical Timeframe: 3.5 – 4 Hours
Typical Timeframe: 5 Hours
Corrective color refers to fixing hair color mistakes, correcting damaged hair, or addressing color issues built up over time.
Common reasons for needing corrective color include:
The corrective color process often requires multiple steps and may take several visits to a professional stylist.
Service time: ** Requires a Consultation **
Great for: Restoring hair to a healthy, vibrant state.
*Service time can vary depending on the length/density of hair and the stylist’s timing needs.
Shine enhancement, also known as Hair Glossing, is a treatment that boosts the hair’s natural shine and vibrancy.
This is typically an add-on service that prolongs and enhances your hair color. Clear glosses boost shine and definition, while color glosses refresh color-treated hair and combat dullness or brassiness.
Shine enhancement treatments are suitable for all hair types, but they can be especially beneficial for color-treated hair or those looking to combat dullness or brassy tones.
Service time: Approx. 30 mins
Great for: Boosting the hair’s natural shine and vibrancy.
Vivid hair color refers to bold and unconventional shades that go beyond traditional hair colors like blonde, brunette, or red. These vivid colors are intended to make a statement and stand out from the crowd. Some examples of vivid hair colors include electric blue, neon pink, emerald green, and more.
Vivid hair color isn’t just about the vibrant shades themselves; it’s also about how they are applied. Creative techniques like color melting, balayage with vivid tones, or intricate patterns can create unique and eye-catching looks.
Service time: ** Requires a Consultation **
Great for: This is an excellent choice for those who want to break away from traditional hair colors and express their creativity and individuality.
*Service time can vary depending on the length/density of hair and the stylist’s timing needs.
A root retouch with pull through color is a hair coloring technique that combines two processes: a root touch-up and pulling the color through the mid-lengths and ends of the hair. This technique is used to blend the new growth at the roots with the rest of the hair while also refreshing the overall hair color.
The process begins with a root touch-up, where hair dye is applied to the regrowth at the base of the hair shaft, also known as the “roots.” After the root touch-up, the hair color is then “pulled through” the mid-lengths and ends of the hair. This step helps to refresh the hair color, add shine, and ensure an even distribution of color from root to tip.
Service time: Approx. 1 hour 30 mins
Great for: Beneficial for those who want to extend the time between full hair coloring appointments or for those who have hair highlights.
*Service time can vary depending on the length/density of hair and the stylist’s timing needs.
Foils, also known as highlights, are a hair coloring technique that involves sectioning off strands of hair and applying color to those sections using small, rectangular pieces of foil to separate the colored sections from the rest of the hair. This technique adds dimension, depth, and texture to the hair by creating lightened strands that contrast with the base color.
Partial Foil: Partial foil, also known as half-head foil or partial highlights, involve coloring from the crown of the head and framing the face.
Full Foil: Full foil, also known as full head foil or full highlights, involves highlighting and coloring evenly throughout from the top of the head to the nape of the neck.
Service time: : Approx. 1 hour (Partial) 2 hours (Full)
Great for: Partial Foils are best for those who want a more subtle, natural-looking effect or for those who want to add dimension and depth to their hair without committing to an all-over color change.
*Service time can vary depending on the length/density of hair and the stylist’s timing needs.
Face framing refers to strategically placing individual highlights around the face to create a flattering and illuminating effect. Face framing is also a foiling version with less commitment than a partial or complete foil.
For example, placing lighter shades of color around the face can brighten up the complexion and add dimension to the overall hair color. This technique is particularly effective for those with darker hair who want to add warmth and depth to their look.
Service time: 60 mins
Great for: Bringing attention to the features of the face and complementing the overall hair color.
*Service time can vary depending on the length/density of hair and the stylist’s timing needs.
A root retouch color, also known as a root touch-up, is a hair coloring technique that focuses on applying color to the new growth of hair at the roots. This process helps to blend the roots with the rest of the hair, ensuring a seamless transition between the natural hair color and the previously colored hair.
The main purpose of a root retouch color is to maintain a consistent, uniform color from root to tip, which makes it appear as if your hair has not grown out since the initial coloring. A proper retouch routine can also help minimize damage caused by excessive coloring, allowing you to enjoy your beautiful hair color without compromising your hair’s health.
Service time: Approx. 1 hour
Great for: Great for: Maintaining a consistent, uniform color from root to tip, which makes it appear as if your hair has not grown out since the initial coloring.
*Service time can vary depending on the length/density of hair and the stylist’s timing needs.
A root retouch color, also known as a root touch-up, is a hair coloring technique that focuses on applying color to the new growth of hair at the roots. This process helps to blend the roots with the rest of the hair, ensuring a seamless transition between the natural hair color and the previously colored hair.
The main purpose of a root retouch color is to maintain a consistent, uniform color from root to tip, which makes it appear as if your hair has not grown out since the initial coloring. A proper retouch routine can also help minimize damage caused by excessive coloring, allowing you to enjoy your beautiful hair color without compromising your hair’s health.
Service time: Approx. 1 hour
Great for: Great for: Maintaining a consistent, uniform color from root to tip, which makes it appear as if your hair has not grown out since the initial coloring.
*Service time can vary depending on the length/density of hair and the stylist’s timing needs.